Returns & Exchanges
At תכשיטים לאישה, we want you to be completely satisfied with your new jewelry. If for any reason you are not happy with your purchase, you can return or exchange your items within 30 days of delivery.
Initiate Your Request
Contact our customer service team via email with your order number and the reason for the return to receive a return authorization.
Prepare the Package
Place the jewelry in its original luxury packaging, ensuring it is unworn and in its original condition to qualify for a full refund.
Ship the Item
Send the package back to our studio using a trackable shipping method; please keep your tracking number until the return is processed.
Receive Your Refund
Once our quality control team inspects the item, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing